Web Help Desk Software for Mac OS X 9.1.24
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The Web Help Desk software for Mac OS X offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration.
Key Help Desk Software Features:
- 100% Web-based Help Desk Software Solution
- Customer Service Web Portal
- Incident & Problem Management
- Email-to-Ticket Conversion
- Asset Life Cycle Management
- Change Management (Approval Workflow)
- Two-Way E-Mail Correspondence
- Service Level Agreement (SLA) Alerts
- Knowledge-base Management
- LDAP / Active Directory Synchronization
- Customer Satisfaction Survey Management
- Reporting Included
- Server Licensed or ASP Hosted Options
Help Desk Software Integration:
- Apple Remote Desktop
- LANrev Client Manager
- JAMF Casper Suite
- OS X "Screen Sharing" App
- Windows Remote Desktop Connection
- LDAP (Lightweight Directory)
- Microsoft Active Directory
- Email-to-Ticket Conversion
- SMTP, IMAP, POP3
The Web Help Desk Software: All of the features, none of the hassles.
Download a free help desk software trial, visit our online demo, or schedule a guide tour of the entire Web Help Desk software solution.
(54MB, Extension: DMG)
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We notice that WebHelpDesk-9.1.24.dmg file was thoroughly tested by our system on Aug 28, 2009 by the three antivirus programs and was found absolutely clean.
This file archive Web Help Desk Software for Mac OS X is 100% SAFE to download and install.
Have a look at the full Web Help Desk Software for Mac OS X 9.1.24 antivirus scan reports here.
Alternative Web Help Desk Software for Mac OS X downloads with tag names
| help desk software | helpdesk software | web help desk | webhelpdesk | mac | os x | osx |
History updates
Web Help Desk Software for Mac OS X 9.1.24 [05-09-09]
Other versions : 9.1.21 9.1.10 8.4.6.10
Web Help Desk Software for Mac OS X v9.1.21 [02-24-09]
Minor feature enhancements and bug fixes.
Web Help Desk Software for Mac OS X v9.1.10 [11-19-08]
- Added: Introduced the Web Help Desk Lite Edition - Added: Trial mode now supports real-time toggling between "Lite" and "Pro" editions. - Added: Help Desk Software Integration with: Windows Remote Desktop, Apple Remote Desktop, LANrev Client Manager, and JAMF Casper Suite
Web Help Desk Software for Mac OS X v8.4.6.10 [06-07-08]
Added-Support for new license key format. Added-Updated MySQL driver. No longer locks entire EO_PK table when creating or incrementing primary keys.
Web Help Desk Software for Mac OS X 9.1.24 version notices:
The doDownload.com constantly monitors the update of all programs, including information from Web Help Desk Software for Mac OS X 9.1.25 changelog, however sometimes it can happen that data are not complete or are outdated.We assume that the Web Help Desk Software continues to develop Web Help Desk Software for Mac OS X 9.2.0 with further advanced features, and soon you will find it here. Equally important upgrades of program Web Help Desk Software for Mac OS X 10.0.0 download we will continue to watch. To read more about the Web Help Desk Software for Mac OS X 10.0.0 software evaluations visit us again soon.
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