Main > Sound & Audio > Other Sound Programs > Web Help Desk Software for Mac OS X by MacsDesign Studio LLC
Web Help Desk Software for Mac OS X 9.1.10
The Web Help Desk software solution offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration.Key Help Desk Software Features:
- 100% Web-based Help Desk Software Solution
- Customer Service Web Portal
- Incident & Problem Management
- Email-to-Ticket Conversion
- Asset Life Cycle Management
- Change Management (Approval Workflow)
- Two-Way E-Mail Correspondence
- Service Level Agreement (SLA) Alerts
- Knowledge-base Management
- LDAP / Active Directory Synchronization
- Customer Satisfaction Survey Management
- Reporting Included
- Server Licensed or ASP Hosted Options
Help Desk Software Integration:
- Apple Remote Desktop
- LANrev Client Manager
- JAMF Casper Suite
- OS X "Screen Sharing" App
- LDAP (Lightweight Directory)
- Microsoft Active Directory
The Web Help Desk Software: All of the features, none of the hassles.
Download a free help desk software trial, visit our online demo, or schedule a guide tour of the entire Web Help Desk software solution.
We notice that WebHelpDesk-9.1.10.dmg file was thoroughly tested by our system on Dec 22, 2008 by the three antivirus programs and was found absolutely clean.
This file archive is 100% SAFE to download and install.
You may view the full antivirus scan report here.
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