versaSRS Help & Service Desk - ITSM/ITIL 5.0
versaSRS provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more...
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History updates (Complete changelogs since the listing on this site)
Other versions : 5.0.0 4.1.0 4.0.0 3.3.0 3.2.3
NEW v5.0.0 RELEASE - Free 30 Trial
NEW v4.1.0 RELEASE - Free COMMUNITY EDITION
NEW v4.0.0 RELEASE - Free COMMUNITY EDITION
NEW VERSION 3..3.0 RELEASE - FREE Professional Version
NEW VERSION 3.2.3 RELEASE - FREE Version - 2 Operator/Technician Licenses
Predicted future versions and notices:
The doDownload.com constantly monitors the update of all programs, including information from the versaSRS Help & Service Desk - ITSM/ITIL 5.0 changelog file, however sometimes it can happen that data are not complete or are outdated.We assume that author continue's to develop 5.1 version with further advanced features, and soon you will be informed. Equally important 6.0 upgrades of the program we will continue to monitor. Full versaSRS Help & Service Desk - ITSM/ITIL description has been compared with the overall software database and our algorithm has found the following applications (are showed below).
(1368.35MB, Extension: ZIP)