5 stars award

Web Help Desk Software for Windows 10.0.18.3

Advertisements

The Web Help Desk software for Windows offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration.

Key Help Desk Software Features:


- 100% Web-based Help Desk Software Solution
- Customer Service Web Portal
- Incident & Problem Management
- Email-to-Ticket Conversion
- Asset Life Cycle Management
- Change Management (Approval Workflow)
- Two-Way E-Mail Correspondence
- Service Level Agreement (SLA) Alerts
- Knowledge-base Management
- LDAP / Active Directory Synchronization
- Customer Satisfaction Survey Management
- Reporting Included
- Server Licensed or ASP Hosted Options

Help Desk Software Integration:


- iPhone App - search: Web Help Desk Mobile
- LDAP (Lightweight Directory)
- Microsoft Active Directory
- Windows Remote Desktop Connection
- Apple Remote Desktop
- Absolute Manage
- JAMF Casper Suite
- OS X "Screen Sharing" App
- Email-to-Ticket Conversion
- SMTP, IMAP, POP3

The Web Help Desk Software: All of the features, none of the hassles.

Download a free help desk software trial, visit our online demo, or schedule a guide tour of the entire Web Help Desk software solution.

User's rating:

  • Currently 3.00/5
  • 1
  • 2
  • 3
  • 4
  • 5
Enlarge the screenshot of Web Help Desk Software for Windows
[ Enlarge Image ]

Download alternate Web Help Desk Software for Windows solution

Look at the free or trial alternatives and similar apps to Web Help Desk Software for Windows software by the tags. It's possible also to find substitutes for the most popular titles in the Software Development category.

| Windows | Webhelpdesk | Web Help Desk | Software | Helpdesk Software | Help Desk Software |

History updates (Complete changelogs since the listing on this site)

10.0.18.3 [11-25-10]

Major Release Features Added

Other versions : 9.1.24 9.1.21 9.1.10 8.4.6.10

v9.1.24 [05-09-09]

Minor feature enhancements and bug fixes.

v9.1.21 [02-24-09]

Minor feature enhancements and bug fixes.

v9.1.10 [11-19-08]

- Added: Introduced the Web Help Desk Lite Edition - Added: Trial mode now supports real-time toggling between "Lite" and "Pro" editions. - Added: Help Desk Software Integration with: Windows Remote Desktop, Apple Remote Desktop, LANrev Client Manager, and JAMF Casper Suite

v8.4.6.10 [06-06-08]

Added-Support for new license key format. Added-Updated MySQL driver. No longer locks entire EO_PK table when creating or incrementing primary keys.

Average review rating :

Useful independent reviews and opinions of the users

Review Web Help Desk Software for WindowsWrite a review « Be the first to post a review for Web Help Desk Software for Windows download!

Predicted future versions and notices:

The doDownload.com constantly monitors the update of all programs, including information from the Web Help Desk Software for Windows 10.0.19.0 changelog file, however sometimes it can happen that data are not complete or are outdated.We assume that author continue's to develop 10.1.0.0 version with further advanced features, and soon you will be informed. Equally important 11.0.0.0 upgrades of the program we will continue to monitor. Full Web Help Desk Software for Windows description has been compared with the overall software database and our algorithm has found the following applications (are showed below).

Download 172MB Web Help Desk Software for Windows

Download Direct

(172MB, Extension: HTML)