AJAX/PHP web based help desk and customer support solution with Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C. SupportPortal allows multi-channel interaction for multiple customers, organizations and end-users, whether as an internal help desk or an external customer support desk or call center: - Track and manage support issues effectively to ensure customer satisfaction - Allow end users and specialists to share experience through Support Forum. - Keep your customers informed about new product's features through News Engine - Live support Chat gives your customers answers to their questions on the spot in real-time - Make new products versions and documentation always available to right person at right time - Comprehensive Knowledge Base nd procedures - Manage SLA and get reports on support load and performance. A
Download alternate SupportPortal solution
Look at the free or trial alternatives and similar apps to SupportPortal software by the tags. It's possible also to find substitutes for the most popular titles in the Website Building category.
History updates (Complete changelogs since the listing on this site)
Other versions : 3.2 3.1
Removed potential security risks
New skin theme developed
Predicted future versions and notices:
The doDownload.com constantly monitors the update of all programs, including information from the SupportPortal 3.3 changelog file, however sometimes it can happen that data are not complete or are outdated.We assume that author continue's to develop 3.4 version with further advanced features, and soon you will be informed. Equally important 4.0 upgrades of the program we will continue to monitor. Full SupportPortal description has been compared with the overall software database and our algorithm has found the following applications (are showed below).
(2.77MB, Extension: ZIP)